Sunday, June 21, 2020

Now Hiring: Senior Bookseller(s)

Pulpfiction Books, Vancouver’s legendary independent bookstore, seeks mature, enthusiastic individuals interested in joining us as full time booksellers in summer 2020, in response to a totally unanticipated surge in business. These position(s) are new positions; they do not reflect turnover of existing staff and are meant to provide support for our current operations and for some exciting upcoming business expansions, of which news in due course.

The successful candidates will:

• Work 40 hours per week.  These are full time positions.

Not currently be attending college or university full time, or planning to within two or three years.

• Be available for a variety of shifts, including mornings, evenings, and weekends at all three of our shops.

• Possess good practical intelligence, and the ability to work quickly and multitask under pressure.  The jobs involve a lot of physical and mental activity, and are best compared to fast-paced restaurant work.  Those interested in standing behind a cash desk socializing and/or being paid to read will not be a good fit with us.

• Be client-focused.  Each time we hire we invariably interview folks who know lots about books, but very little about client service, and even less about sales.  We can teach our retail systems to almost anyone, but can't teach empathy and good judgment, which are more elusive components of character, and highly prized around here.

Have previous customer service or supervisory experience.  Previous book-related experience is preferred but not required. Some of our best staff came to us with no previous bookselling experience of any kind.  A successful candidate will have several years of supervisory or managerial experience at a minimum, and more is strongly preferred.

• Have a wide familiarity with contemporary literary fiction and non-fiction.

• Already possess an undergraduate degree or equivalent work history.

• Bring other skills and abilities to the table.  Examples: social media (Twitter; Blogger); basic accounting and/or bookkeeping skills; carpentry; HTML; SQL, PHP & MYSQL coding experience, etc.

We offer competitive compensation of $18-$26/hr depending on experience and specific job responsibilities and a vibrant, entrepreneurial work environment.

To apply for these positions, please forward a detailed resume to pulpbook@gmail.com. Please, NO phone calls, non-resume email queries, or walk-in requests for employment.

We thank all applicants for your interest, but may not, depending on resume volume, be able to reply to everyone.

Wednesday, March 18, 2020

COVID & PFB (The Short Version)

Just a short note to update you on how we @ PFB are handling the Corona pandemic.

All 3 of our shops remain OPEN for the foreseeable future, absent a "shelter in place" order from the city, province, or feds.

Please note that our hours have changed effective 3/21/2020, until further notice: 

Main Street 10am-7pm Mon-Sat, Sun 11am-7pm
Kits 11am-7pm Mon-Sun 
Commercial Drive 11am-7pm Mon-Sun 

We are sanitizing highly trafficked surfaces (door handles; debit machine pinpads, etc.), & not permitting more than 10 clients at a time in each location.

We are still actively buying and trading books at Main Street and Commercial Drive.  We are NOT currently buying at our Kits location.

Some folks may not want to come into the shop(s), but would still like to pick up books!  We can take orders by phone (604.876.4311), email (pulpbook@gmail.com) or twitter (@pfbvan), and are mailing out and delivering packages every day.

$50+ at once gets free delivery anywhere from Pemberton to Hope, and we are happy to try to work smaller orders into our full time delivery driver's schedule at no additional charge.

I have also been asked, "What happens if you are legally required to close?"  If we're closed we're closed, along with everyone else for the duration of a legal closure, although in practice we will probably be around Main Street at least a few hours a day to answer email, take orders, prepare orders for delivery, & etc.

I think it is also important to mention that our staff will be paid, to the best of my ability, through any business closure, & not laid off en masse.  This is a moral, not legal requirement; I feel that this is the least I can do for the very talented and hard working folks who have chosen, for better or for worse, to join their fortunes with mine.

Please contact me directly if you have questions; I am almost always around.

Best,

Christopher Brayshaw
Owner, PFB